AI Products

ChatGPT Enterprise

Ravi Kalidindi

27 Sep 2023 — 2 min read

ChatGPT Enterprise

OpenAI’s ChatGPT is one of the most successful Artificial Intelligence (AI) products with enterprise-level capabilities that most companies can leverage and boost business capabilities. It is a tool that every employee would like to use and boost certain outcomes. It has an API with a vast knowledge base and features that can be integrated with company products and features.

ChatGPT Enterprise Features:

Access to ChatGPT API to build custom solutions. Integrate ChatGPT with company chatbots and applications.
Access to ChatGPT website (a chatbot) features such as content generation, language translation, topic research, Q&A
Enterprise SSO integration so that employees can use company email vs. personal email
Employees can share and work collaboratively
High-speed responses vs. Free and Plus plans
Longer inputs with 32k token context
Unlimited Advanced Data Analysis
Data ownership: The company owns it’s own data and it is not owned by ChatGPT.

What can you do with ChatGPT Enterprise at your company?

You can adopt ChatGPT Enterprise across various departments. Here are some examples.

Customer support department:

Create an intelligent chatbot by combining it with your own data and ChatGPT. Example: Create an intelligent Grocery Shopping chatbot
Extend Customer Service Chatbot. Example: Expedia.com integration with ChatGPT

Products department:

Extend your products with ChatGPT API.
Example: Expedia.com enhanced its AI with ChatGPT. Expedia members can now start an open-ended conversation in the Expedia app and get recommendations on places to go, stays, and tips.

Marketing department:

Generate marketing ads, newsletters, blog posts, and research topics.
Example: Go to ChatGPT and ask “What kind of email campaign would work best for senior citizens?”

Sales department:

Generate sales content, collaterals, presentations, and research topics.
Example: Go to ChatGPT and ask “What kind of sales content would attract recent college graduates’ attention?”

Legal department:

Generate legal agreement templates
Example: Go to ChatGPT and ask “What are the mandatory terms in a website’s terms and conditions?”

Other Use Cases:

As a tool for employees, it can help in doing research on topics/vast knowledge. Example: Explore healthcare topics and build a better health topic list for research
Create better education tools to boost student capability. Example: Create an intelligent tutor with automated answers
Create Assistance tools. Example: Grammar check

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Next steps: Refer https://platform.openai.com/docs/api-reference

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